Twitter

Many businesses are using social media like Twitter to supplement their customer service operations. But a new study says not all companies are using the microblogging service as they should.

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Ethan Miller, Getty Images

The undisputed queen of disco passed away today at 63, and the pop world was quick to mourn through — what else? — Twitter. Stars who Donna Summer clearly influenced, like Rihanna, Robyn and Nicki Minaj were fast to respond. One pattern we noticed

Social media has the changed the world in so many ways, there’s hardly anybody that hasn’t experienced its impact, no matter how big or small. Twitter in particular has opened doors to celebrities that us commoners never imagined. Why wait for a star outside a restaurant in Beverly Hills to get a scribbled autograph when you could just get a shout-out from them on Twitter? And it has worked for many.

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After Whitney Houston’s untimely death on the eve of the Grammys, the Sunday night awards show saw a 50 percent increase in viewership, but that didn’t stop Oprah Winfrey from trying to poach some of those eyeballs — and it’s gotten her into a lot of hot water with ratings powerhouse Nielsen.

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Twitter isn’t just a place for news or idle chatter. In fact, a new study reveals the microblogging service could be a powerful tool for educators, too.

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Oh Twitter. You unite as much as you divide. The latest divas to engage in a war of the words confined to 140 characters are Nicki Minaj and Cher. To be fair, it wasn’t exactly Minaj and Cher directly exchanging words or verbal barbs. It was Minaj’s Barbs — her pet name for her fans — who started spouting off to Cher. It had the makings of a mini feud, but the drama between these wig lovers seems to have died down with relative quickness.

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Facebook, Twitter and all the other social media sites have changed the way young people interact with each other, but according to a survey from Poll Position, the majority of Americans don’t think this has been a change for the better.

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Upon her cancellation of all 2011 performances, Adele was subject to a Twitter frenzy claiming the chanteuse had throat cancer. Rest easy: It’s not true!

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Kim Kardashian can now say she has something in common with Katy Perry, President Obama, Justin Bieber and Lady Gaga.

On Monday, the reality star and denizen of the ranks of the famous-for-being-famous became just the fifth Twitter user ever to rack up 10 million followers.

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Rock and Roll Hall of Famer Neil Diamond, 70, announced on Twitter that he’s engaged to his co-manager, Katie McNeil.

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Deepak Chopra has written over 60 books, mostly about the importance of connecting one’s spirit to the body and mind, and he often speaks about how ridding oneself of negative emotions can lead to better health and wellbeing.

And on Tuesday, Chopra used his Twitter account to blow off a little of that negative steam when one of his 613,000 followers, @Expatina, rebutted a couple of his many daily nuggets of wisdom.

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You know you’re a star when your pregnancy breaks records. Reports state that after Beyoncé debuted her baby bump at the 2011 VMAs on Sunday night, 8,868 tweets were sent. Per second. That’s a record for most tweets posted per second.

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